Frequently Asked Questions

Can I order by phone?
Yes!  If you have any questions or wish to place your order over the phone, please call us at (403)256-7132. 
 
Are your pillows available in stores?
Yes, our pillows are sold in many baby stores.  Please see our list of retailers to find the store nearest you.
 
What methods of payment does The Baby Buddy Nursing Pillow accept? 
You can pay for your order with Visa, Mastercard or Paypal.  Please be assured that our site is secure.
 
How long have you been in business?  
We have been in business for over 18 years and have many happy customers. 
 
Is a nursing pillow necessary for successful breastfeeding?  
Absolutely not.  Mothers have been breastfeeding infants since the beginning of time.  A baby knows how to breastfeed.  A nursing pillow will help to make you more comfortable by relieving strain that may be felt in your neck, arms and shoulders.  It can also be used for tummy time,  support while infant is learning how to sit, etc., however, it would be incorrect to tell you that you must have a nursing pillow in order to breastfeed successfully.
 
What is your return policy?  
We are very confident that you will be happy with your purchase, however if for any reason you wish to return your pillow, we will provide a full refund within 30 days of purchase.  Please call us at (403)256-7132 before returning your purchase to us. 
 
We bought our pillow several years ago for our first child and they will not give it up.  We would like a pillowcase that is more suited for an older child.  What do you have available? 
If you find we do not have a pillowcase that you (or your child!) like, we will make a custom one for you.  Let us know what you are looking for.
 
Do you offer other products?   
Although we do specialize in nursing pillows we would be happy to make a throw, duvet cover, pillowcase or baby blanket for you.  Let us know what you are looking for and we would be happy to work with you!